What's Your Problem

Managers solve problems. But for any given challenge, how do they know they're addressing the right problem? Here's a simple new approach to problem diagnosis, called reframing, that can be applied quickly, deliver radical improvements, and even spark solutions to problems that seem intractable. Shows that it's not only problem-solving, but problem diagnosis, that has become an essential leadership skill--and one that organizations need and want more of. To solve your toughest problems, change the problems you solve.